Had a lovely reply from DT Brown today, it went as follows:
Dear Mr Simpson, I’m down on my knees, how silly of us, 200 degrees! Was it the printer or was it just missed It could be the designer who had a slight lisp. Your email has given us all a big laugh and therefore I say on all our behalf However it happened we really are sorry And am sending a packet that will cost you no lolly.
Regards Deb Nicholls
It just goes to show that even in big business there is a place for humour and time to have a laugh!
Thanks Deb. You made my day!